Returns & Exchanges

Due to the perishable nature of our functional chocolates, we generally do not accept returns; however, if your order arrives damaged or you are unsatisfied, we are committed to making it right.

Return Process

• 1.
  Contact Support

  Email our customer experience team within 14 days of delivery with your order number and a brief explanation of the issue.

• 2.
  Provide Evidence

  If your Tabs arrived melted or damaged, please attach a photo of the product and packaging to help us improve our shipping process.

• 3.
  Review Process

  Our team will review your request within 48 hours to determine eligibility for a replacement or a full refund to your original payment method.

• 4.
  Resolution

  Once approved, your replacement will be shipped immediately via expedited mail, or your refund will be processed back to your card within 5-7 business days.